Drybar reviews

3.1

40% would recommend to a friend

(1,082 total reviews)

Amanda Clark

26% approve of CEO

33% positive business outlook

Drybar has an employee rating of 3.1 out of 5 stars, based on 1,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Drybar employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

1K reviews
1.0
Oct 24, 2013

I worked at drybar for 2 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

beautiful decor. great concept. very flexible schedule. Ability to make decent money. loved my clients.

Cons

I worked for the company for a long time and had really high hopes when I started. I loved working there until the last 4-5 months. Everything changed and stylists and bartenders were treated with no respect. Our regular clients were not receiving the customer service they deserved and were accustomed to from our new management. We were given no room for advancement or raises. It basically turned into a blow-dry sweatshop. We were constantly being micromanaged by upper management who have no salon background. Constant back to back blow-drys with little to no down time is an unacceptable standard and causes a lot of turn over in the salon. Also the music was so loud I could never hear my clients.

1.0
Oct 19, 2013
Recommend
CEO approval
Business Outlook

Pros

New facilities, wonderful architecture and color scheme, luxurious products, and there are at least some cool people who work there that aren't management.

Cons

Where to start? They are so absolutely disorganized at scheduling their staff. Management rarely makes appearances in the salon and leaves the "bartenders" (receptionists) to their own devices (running the entire salon) with little to no experience in doing so. The majority of bookings are done via a "call center" because they don't want to disturb existing guests with phones and not have hair dryers going off in the background. Understandable, however this is entirely impractical because it causes a major disconnect with appointments and communication. Some of the stylists are serious divas who need to keep their entitled attitudes in check. Some of them also had horrendous tattoos on their arms that looked like prison gang stuff (I have tattoos and know the difference with good work, but these are badtattoos.com material here), which hardly the impression one wants to make with their high end facade at the Drybar locations. A very important here is that just as you wouldn't go to a personal trainer who was out of shape and appeared disheveled and sloppy, you would not go to get your hair done by someone who had awful hair themselves! Many of the stylists made zero effort. It's very embarrassing how little people get paid at this company. The angel investor money will dry out if they don't get their act together.

2.0
Aug 17, 2013

Poor Pay and Poor Hours

Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and snacks. Busy environment.

Cons

Pay was only $8 an hour with no raises or opportunity for advancement. No commission and reception was paid more than stylists. Only part time hours were offered so they could get around offering benefits. Constantly busy, which is good, however, there was an inconsistent schedule so we were constantly running behind with clients. Not many repeat clients.

Viewing 1069 - 1071 of 1,082 Reviews

Glassdoor has 1,097 Drybar reviews submitted anonymously by Drybar employees. Read employee reviews and ratings on Glassdoor to decide if Drybar is right for you.