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Elm & Oak Health

Engaged Employer

Elm & Oak Health reviews

3.6

77% would recommend to a friend

(42 total reviews)
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Kim Hess

Not enough data to show CEO approval

66% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Culture & values

3.7

Diversity & inclusion

3.7

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Elm & Oak Health has an employee rating of 3.6 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Elm & Oak Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by veteran status

Reviews by job title

42 reviews
3.0
Mar 8, 2019

Health Homes

Health home specialist ii
Recommend
CEO approval
Business Outlook

Pros

Great team of co-workers. Wonderful benefits and year-end bonus. Great perks from HR (summer company picnic, small holiday gift hand-outs).

Cons

The caseload is extremely high for this type of work (55 clients). There is little support in your position after training. The environment is anxiety-driven, because Health Home Specialists work in a call-center-type environment. It is often hard to concentrate or hear clients on the phone. You work in close proximity to the other social workers, which is a positive if you get along with your co-workers/have a question, but most everyone is overworked and stressed out. Rumors fly around the office due to the poor office set-up and limited upward communication.

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Elm & Oak Health Response
7y
We are glad that you thought our benefits package and employee perks were wonderful! We pride ourselves on offering a very rich and competitive benefits package as well as the little extras that make work more enjoyable. Our employees are our biggest asset and we want them to be happy! Being a Health Home Specialist is a tough job, but also one that is very rewarding. Time management and excellent organizational skills are crucial to being successful in this job in order to manage the caseload. We are aware that similar organizations have varying case load requirements, and while some are moderately lower others are significantly higher. The acuity and type of cases one manages are important factors to consider. While the work can be challenging, at the end of the day, we are all living the Mission of this organization and knowing that we helped those with the greatest needs. Support is always available whether it be from your coworkers, a team lead or a supervisor. Supervisors meet 1:1 with their staff on a biweekly basis and case reviews are held on a weekly basis to review the most difficult cases and to seek advice on how to best manage. If additional support is required, all one needs to do is ask and it will be provided. Our goal is for our staff to be successful, regardless of their role within the organization. However, we do rely on the employee to tell us what support is needed. We are sorry that your experience wasn’t entirely favorable. We do thank you for your service and wish you the best in finding employment that is more conducive to your needs.
1.0
Jul 13, 2018

Stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s a paycheck, Monday through Friday day shift hours

Cons

Micromanagement Unorganized Layed off 1/4 of workforce few months ago with no notice Unappreciative management Inappropriate workplace environment at times Little to no room for advancement

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Elm & Oak Health Response
8y
Thank you for your feedback. We are sorry to hear about your negative experience, but please know that we are taking your comments very seriously. We pride ourselves on having a knowledgeable and caring leadership team at YourCare. Our employees are passionate and competent and work hard to do the right thing for their teams and our members. For the vast majority of our 50 years in business, we have been growing and adding staff. In a world where downsizing is the norm, this is truly remarkable. On the extremely rare occasion that a staff adjustment is made, it is with extensive consideration about what is the right thing to do for the long-term good of the organization and the majority of the employees. To insure we keep getting better, we periodically do employee surveys, regularly review the performance of all employees and management and actively address development needs. We recognize the importance of work-life balance and regularly implement work process changes in operational departments that help balance workloads. We strive to recognize staff for the great work that is accomplished day-in and day-out. Each and every employee is appreciated and valued. We understand we are not perfect so we welcome feedback and thoughtfully consider it, making changes where needed as timely as possible. Again, thank you for providing your honest feedback, as it will help us to continually develop and improve upon our management and business styles. We wish you the best of luck in your future endeavors.
3.0
Apr 14, 2018

Medical Coder

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a cafeteria on site

Cons

This company started off as a great company to work for, not laying anyone off for 45 years. However, now they tend to lay off a 20/30 people a year, sometimes twice a year. If you are looking for security or stability this is not the company for you.

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Elm & Oak Health Response
8y
Thank you for your feedback. We are committed to creating a positive and engaging environment for all of our employees, so we are disappointed to hear about your experience at YourCare. As is the case for most long standing, successful organizations, we continuously look for more effective and efficient ways to serve our members, providers and community-at-large. Staff changes are not the norm for us and we are proud of the fact that compared to many similar organizations, any negative staff adjustments we have made have been few and far between. In fact, for the overwhelming majority of our 50 year history we have been remarkably stable or growing! We care deeply about our employees and have a long history of treating our employees as we treat our members - holistically, professionally and respectfully. Again, we thank you for your feedback, acknowledge your frustrations and recognize that difficult business decisions have individual impact. We sincerely wish you the best of luck in your future endeavors.
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ReviewsElm & Oak Health reviews

Glassdoor has 45 Elm & Oak Health reviews submitted anonymously by Elm & Oak Health employees. Read employee reviews and ratings on Glassdoor to decide if Elm & Oak Health is right for you.