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      Emerald

      Engaged Employer

      Emerald reviews

      3.6

      70% would recommend to a friend

      (213 total reviews)
      avatar

      Hervé Sedky

      70% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Emerald has an employee rating of 3.6 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emerald employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      213 reviews
      1.0
      Oct 18, 2023

      The team I worked on was great. Emerald was very much not.

      Buyer relations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Benefits were decent -Flexible remote work

      Cons

      -Poor communication between departments -I was under compensated for the work I provided at emerald, in fact my salary was well below the poverty line. - We never received inflation raises so technically at the time I was laid off, I was making less than I was when I initially started working with my team pre-acquisition. - Onboarding process took months after my team was acquired by emerald. - Executive team seemed really disorganized - Poor planning- some people seemed overworked while others didn’t have much to do - Felt I had no upward growth within my role at the company - Felt I had no real representation when it came to bringing up issues within the company and the HR team seemed very unapproachable I felt couldn’t bring any of issues up with them. The one time I did, I was unceremoniously shot down. - Frankly, the current employees should unionize.

      avatar
      Emerald Response
      9mo
      Thank you for taking the time to share your feedback. We’re sorry to hear that your experience at Emerald did not fully reflect the culture and standards we strive to uphold. Clear, transparent, and consistent communication is very important to us, and we recognize that there’s always room to improve. Since the time of your review, we’ve conducted a thorough review of our compensation and benefits, which has helped us better align our packages with industry peers. We’re committed to continuing to listen, learn, and make improvements so that our employees feel supported and valued.
      4.0
      Oct 16, 2023

      A decent place to work

      Marketing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The teams are good and make you feel supported in your work. They have a generous PTO policy which allows for work life balance.

      Cons

      Senior leaders are unclear and have unrealistic expectations. Get more work and projects and never a pay increase.

      avatar
      Emerald Response
      9mo
      We truly appreciate and value your feedback. We’re pleased to hear that you’ve found Emerald to be a supportive workplace. Recognizing and rewarding our employees is a priority for our CEO, Hervé Sedky, and leadership team, and it’s a key part of our company culture.
      2.0
      Oct 10, 2023

      Overall Review

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Adequate resources to perform daily tasks. Great co-workers.

      Cons

      Unrealistic goals. Poor leadership/ management. Short term vision with unsustainable outcomes and misguided company and cultural priorities.

      avatar
      Emerald Response
      9mo
      Thank you for sharing your perspective and for offering valuable feedback. We know our industries can be challenging, and that makes it even more important to have strong, consistent leadership in place. Over the past year, we’ve built a leadership team that is committed to driving Emerald forward with clarity, focus, and accountability. Just as important, we are working to ensure that how we lead reflects our values - creating an environment where colleagues feel supported, connected, and able to thrive. Building that culture is a continuous effort, and it’s one we’re deeply committed to.
      Viewing 70 - 72 of 213 Reviews
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      ReviewsEmerald reviews

      Glassdoor has 231 Emerald reviews submitted anonymously by Emerald employees. Read employee reviews and ratings on Glassdoor to decide if Emerald is right for you.