Q: What are the top reviewed jobs at ContactPoint 360?

Customer Service Representative (84) , Customer Service Agent (23) , Customer Service Representative (CSR) (19) , Supervisor (12) , Agent (8) , Team Leader (8) , Customer Service Associate (7) , Customer Support Associate (7) , Customer Support Specialist (6) , Manager (6) , Sales Agent (6) , Operations Manager (5) , Operations Supervisor (5) , QA Analyst (5) , Quality Analyst (5)

Q: What are the top reviewed ContactPoint 360 locations?

Pharr , McAllen , Delhi , Jamaica

Question 1

Does ContactPoint 360 pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ContactPoint 360 employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at ContactPoint 360. This rating has improved by 3% over the last 12 months.

Question 2

How satisfied are employees working at ContactPoint 360?

Accepted Answer

73% of ContactPoint 360 employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ContactPoint 360 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

Question 3

What are the top reviewed jobs at ContactPoint 360?

Accepted Answer

Customer Service Representative (84), Customer Service Agent (23), Customer Service Representative (CSR) (19), Supervisor (12), Agent (8), Team Leader (8), Customer Service Associate (7), Customer Support Associate (7), Customer Support Specialist (6), Manager (6), Sales Agent (6), Operations Manager (5), Operations Supervisor (5), QA Analyst (5), Quality Analyst (5)

Question 4

What are the pros of working at ContactPoint 360 according to real employee reviews?

Accepted Answer

"Work from home is amazing." ((in 22 reviews)); "The training was good and the job itself does take some getting used to at first but you will soon get the hang of it." ((in 13 reviews)); "The work environment is dynamic and fast" ((in 12 reviews)); "Great team and work environment" ((in 10 reviews)); "Healthy environment and great ambiance." ((in 10 reviews))

Question 5

What are the cons of working at ContactPoint 360 according to real employee reviews?

Accepted Answer

"Bad Management Micromanages work No pantry No appraisals" ((in 22 reviews)); "Less salary but good environment" ((in 14 reviews)); "manager is a bully and doesnt even understand the job duties at cp360" ((in 4 reviews))

Question 6

What are the top reviewed ContactPoint 360 locations?

Accepted Answer

Pharr, McAllen, Delhi, Jamaica

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