Does ContactPoint 360 pay their employees well?

According to anonymously submitted Glassdoor reviews, ContactPoint 360 employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at ContactPoint 360. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ContactPoint 360?

73% of ContactPoint 360 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ContactPoint 360 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ContactPoint 360?

Customer Service Representative (84) , Customer Service Agent (23) , Customer Service Representative (CSR) (19) , Supervisor (12) , Agent (8) , Team Leader (8) , Customer Service Associate (7) , Customer Support Associate (7) , Customer Support Specialist (6) , Manager (6) , Sales Agent (6) , Operations Manager (5) , Operations Supervisor (5) , QA Analyst (5) , Quality Analyst (5)

What are the pros of working at ContactPoint 360 according to real employee reviews?

"They are really friendly, helpful and best thing is work from home" ((in 23 reviews)); "Great management, always responds quickly and efficiently with any questions, concerns or inquiries" ((in 22 reviews)); "Good salary" ((in 13 reviews)); "The work environment is dynamic and fast" ((in 12 reviews)); "Great team and work environment" ((in 12 reviews))

What are the cons of working at ContactPoint 360 according to real employee reviews?

"Weekly shift schedule can be changed to monthly to give employees better opportunity to plan for their personal lives" ((in 5 reviews)); "manager is a bully and doesnt even understand the job duties at cp360" ((in 4 reviews)); "Treated like trash most days, with zero payment of earned bonus" ((in 4 reviews))

What are the top reviewed ContactPoint 360 locations?

Pharr , McAllen , Delhi , Jamaica

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ContactPoint 360

ContactPoint 360 reviews

thank you, CP360! - Recruiter ContactPoint 360 Employee Review

4.0

Nov 30, 2022

Recruiter

Recommend

CEO approval

Business Outlook

Pros

work from home and you could really feel work and life balance

Cons

working from home is awesome, atleast could have increased the salary

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5.0

Mar 23, 2026

Assistant operations manager

Recommend

CEO approval

Business Outlook

Pros

Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

Cons

no cons outside of it being a young center

2.0

Mar 17, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

Cons

Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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Jobs at ContactPoint 360

Vice President of Sales – New Logos

Vice President of Sales – New Logos

US HR-Compensation and Benefits

Remote

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BPO VP of Sales - USA

BPO VP of Sales - USA

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