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      H&R Block

      Engaged Employer

      H&R Block reviews

      Started good until the pay decreased as responsibilities increased. - Experienced Tax Professional H&R Block Employee Review

      1.0
      Mar 28, 2017
      Experienced tax professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can do your own taxes for free with great software. Great tax training

      Cons

      The pay is the worst. Rock bottom in base salary and in bonus payout. A tax preparer doesn't even get 10% of their earnings per tax return prepared. The prices are too high for customers, causing them to not return, which makes upper management place the blame on the preparer. Marketing strategies are stuck in the 1920s. The company thinks door to door salesmen still exist in a modern world. There is no direct communication between corporate and stores leading to clients being confused when they need support. The company competes against itself by having tax prices charge for things they offer online for free. There is no such thing as a job well done. There is always more you can do.

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      5.0
      Jul 15, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved the people I worked with and the environment.

      Cons

      Tax pros were overly stressed and it made my job more difficult.

      4.0
      Jul 6, 2026
      Tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

      Cons

      The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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      H&R Block reviewsH&R Block Experienced Tax Professional reviewsH&R Block review