Pay your people what you say you will. - Tax Professional H&R Block Employee Review

3.0
May 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Traditional culture is about really caring about clients on a personal level, not just getting their taxes done. They throw in a lot of things for free. It feels good to get to truly help people.

Cons

Middle management is more concerned with not being fired than about running the business. They drop like flies. Union style culture where the elderly experienced tax pros will go as far as to hide client information on clients they don't even have time to complete on time to prevent other tax pros from completing them. Experienced tax pros at war with corporate culture. Health insurance turned out to be non-existant, waste of money.

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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