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H&R Block

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H&R Block reviews

Low starting pay and complicated pay structure for tax pros - Enrolled Agent H&R Block Employee Review

3.0
Jul 18, 2014
Enrolled agent
Recommend
CEO approval
Business Outlook

Pros

Proprietary tax preparation system is effective and it is upgraded yearly. Job improves some the longer you stay with the company. Flexible work hours. Continuing education cost is low. Incentives to becoming an Enrolled Agent.

Cons

Low starting pay. No bonus in first year when you are paid minimum wage. The actual pay structure leading to a bonus is too complicated and makes one question whether you have been paid properly for the returns you have completed during the tax season. You cannot access your client list off season yet you have to do your own marketing to build your own client base. Cannot rely on walk-in clients. So many people are DIYers these day. Must compete with online software, including, H&R Block website. Second Looks bring in DIYers but tax pros are not paid for doing Second Looks. Few positions to work off season. You must reapply each year for your position. Only job security is high turnover of first year tax pros and older tax pros retiring (sometimes).

Explore other reviews about H&R Block

5.0
Jul 15, 2026
Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Tax associate
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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