Front Desk Receptionist - Front Desk Receptionist H&R Block Employee Review

5.0
Nov 22, 2021
Recommend
CEO approval
Business Outlook

Pros

The Queen Anne office in Seattle, WA was a team of really friendly, kind and helpful tax professionals. The manger was awesome too and worked with my tight schedule. I was the front desk receptionist and it was a simple and nice office vibe. I mainly checked clients in, helped connect them to their tax pro, answered the phone, made phone calls reminding people to make their appointments, etc. The parking behind the building was convenient being that it's right in the city.

Cons

The only con I had at the time I worked there was that the phones needed to be updated as it was difficult to clearly hear clients every time and they also struggled to hear us as well which made for frustrating phone calls on both ends.

Explore other reviews about H&R Block

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company culture. Employees genuinely love hanging out with the interns and would take us to lunch to chat about anything we wanted.

Cons

I didn't get to pick the exact information technology placement, it was random for all the incoming interns.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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