Great place to work - Receptionist H&R Block Employee Review

4.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, everyone's helpful and you are able to study for the Fed Income Tax course as a receptionist and take the Tax Prep exam. If you pass you can become a level 1 Tax Pro and it's all on the company's dime.

Cons

Keep in mind you are working with people that have 20+ years of Tax experience and they can be a little cocky. Be confident and don't let these people minimize your job duties.

Explore other reviews about H&R Block

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed learning alot; they had great systems

Cons

Only temporary, would prefer permanent.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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