Decent service, terrible sales push. Not a position for someone with a heart. - Seasonal Tax Pro H&R Block Employee Review

3.0
Feb 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Working in an industry that had the potential to actually help people. My first year was great, there were optional add ons, but they were not necessarily right for every client.

Cons

Sells everyone on addons they don't need or want. There was a big push a few years ago on this and it changed the entire scope of work. Doesn't matter how hard you work for the client, just have to make sales quotas. Horrible environment for people already having a stressful time.

Explore other reviews about H&R Block

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers in the office

Cons

Low volume of tax returns

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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