Enjoyed my time; found upscaling difficult - First Year Tax Associate H&R Block Employee Review

4.0
Mar 23, 2022
Recommend
CEO approval
Business Outlook

Pros

I learned so much from my training and my time working at HRB. People with whom I worked were knowledgeable and friendly for the most part. Clients were varied and I enjoyed meeting them.

Cons

When it came to upscaling skills (a requirement if one wanted to work beyond current season), I found the online education system confusing, because it’s never purged “old” courses. Also so many outdated courses were so similarly named that you could think you were doing the right course only to find later it didn’t count. Help from coworkers wasn’t forthcoming.

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I could go on and on with an endless list of pros working for H&R Block but I list a few that stands out: 1. Management (Both in-office and district-wide) want to support your ability to build a book of business. Before the end of January, I was transferred to high traffic offices with better new-client potential. 2. Most senior and more experienced tax pros are willing to help and supervise you. 3. A great first job in a professional setting (Especially for someone who did not have the opportunity to do an internship). 4. Job helps you develop tax expertise as well as giving you call center, data entry, upselling, client service and financial advising experience. 5. If it's not your first tax season with the firm, you are eligible for an end of season commission (Depending on amount of revenue you brought to the company) in addition to the base pay you recieve as pay for weeks and hours worked.

Cons

It's seasonal. You are not eligible for a potential end of season commission if it's your first tax season. You also have to reapply before training begins again around 4th quarter of calender year (Although bear in mind this is due to the continuing education requiremnts of the tax preperation/ tax advisory field in general).

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