Great teamwork and satisfactory delivery to clients - Front Desk Receptionist H&R Block Employee Review

4.0
Apr 10, 2022
Recommend
CEO approval
Business Outlook

Pros

I’m thankful to be working with helpful and hardworking coworkers. Such a great team of caring tax professionals. Always answer your questions and teaching you how to be a exceptional supporter the next time around.

Cons

No free lunch almost rarely and demanding calls. Treated like a customer support line. Coworkers expect high empathy put of you. Training only covers little so prepare to learn on the job.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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