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      H&R Block

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      H&R Block reviews

      Abusive and Toxic Environment. - Master Tax Advisor H&R Block Employee Review

      1.0
      Aug 29, 2022
      Master tax advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible work environment with respect to attire, availability of office space outside of regular hours, etc.; unlimited Continuing Education and research opportunities. The main Pros come from Corporate/company-wide operations and are not directly reflected in this specific franchise office.

      Cons

      Extraordinarily poor leadership in my franchise office. Poor communication and an absolute inability to follow through on necessary actions like hiring appropriate support staff or buying a new desk chair when their primary professional's chair began falling apart seven years ago. Expected a single human to simultaneously perform the duties of receptionist, office manager, and sole preparer for the office (preparing roughly 500 returns/season while typically being the ONLY human present in the office for the bulk of the season), while refusing to compensate for any of the salaried positions being done in addition to tax prep.

      Explore other reviews about H&R Block

      5.0
      Jul 15, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved the people I worked with and the environment.

      Cons

      Tax pros were overly stressed and it made my job more difficult.

      4.0
      Jul 6, 2026
      Tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

      Cons

      The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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