Manager is Awesome - Receptionist H&R Block Employee Review

5.0
Apr 14, 2023
Recommend
CEO approval
Business Outlook

Pros

The manager (Janis) at this location is awesome! She understands that life happens. She asks that you come to work on time and put forth your best effort, ask questions and be a productive member of the team. Scheduling is however you can make it work.

Cons

It is customer service based, so there are some rude customers in the office and on the phone. I saw nothing bad against H&R Block though.

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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