Upper management is not helpful - Office Manager H&R Block Employee Review

3.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Great working in a new field and plenty of opportunities to excel in to hire positions. Many different avenues you can take

Cons

Management will just toss you to the wolves to fend for yourself. No guidance. I was expected to run 3 office with little to no guidance of what the expectations were. Goals you had to meet were not plainly explained and the pay for the position was extremally low. Favoritism and turning a blind eye to those who are favored was also an issue. As a Manager bring these issues to the surface only caused me to be treated differently.

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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