Not for the caring kind - Team Leader H&R Block Employee Review

2.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Met many good clients that needed help.

Cons

Don't work here if you care about quality over quantity. It's about making reports look good no matter what it takes. That's all the people at the top see so there's no room for service and caring.

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H&R Block Response
1y
Thank you for your feedback. We’re happy to hear you found meaning in helping clients. We also recognize your concerns about the emphasis on metrics over meaningful service. We are always working to ensure our values algin with our practices.

Explore other reviews about H&R Block

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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