NO support - Enrolled Agent/Master Tax Advisor H&R Block Employee Review

1.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Rural locations have the freedom to really connect with clients since there is no oversight from management.

Cons

NO support from management even when legal and medical issues arise. They grossly overpromise support, hours and pay and then tremendously underdeliver.

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H&R Block Response
1y
We appreciate you taking the time to share your experience. It’s encouraging to hear that you found value in building strong client relationships. Your feedback is important, and we are always reviewing how we can better support our rural teams, especially in urgent and sensitive situations.

Explore other reviews about H&R Block

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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