Working at H&R Block - Franchise Support Manager H&R Block Employee Review

1.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

They offer great benefits and unlimited PTO. They allow you to work from home. The HQ is an awesome building located in downtown KC if you get to go into the office—great location and parking.

Cons

They do not care about their employees. They make you work overtime without getting paid or compensated for it. They expect you to follow these rules and act and talk like them; if you don't, you get fired. The leadership is only in it for themselves. They will tell you they care about you and your future, but they don't. They only care about those who are of other Ethnicity and age. If you are white and over 40 you will not last long there.

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H&R Block Response
10mo
Thank you for your review and for your many years with H&R Block. We're happy to hear you appreciated the benefits, flexibility, and work environment. We take your concerns seriously and are committed to fostering a culture of fairness, respect, and accountability across all levels of the organization.

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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