Avoid this place for your mental health - Customer Service Representative Quorum Employee Review

1.0
Nov 22, 2024
Recommend
CEO approval
Business Outlook

Pros

The office has a pleasant ambiance. Coworkers are approachable.

Cons

The atmosphere at the Capitol Canary was toxic and the company is full of negative people. Management breeds a toxic atmosphere and was incredibly dismissive and undermining. We are made to feel worthless and often told to not have opinions. Compensation is also very low for 2024 and expect you to work long hours, which translates to working for less than minimum wage. Morale is at an all-time low. In short, I would never work for them again. Mental health is above all. Capitol Canary does not seem to believe in that.

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Quorum Response
1y
Thank you for taking the time to share your feedback. We believe it is important to clarify that this review references Capitol Canary, a company we had acquired in September 2022. Since then, Quorum has worked diligently to build and cultivate a positive, supportive, and inclusive environment for all team members in our organization. We are committed to a culture that prioritizes well-being, fosters open communication, and encourages work-life balance. Our workplace programs support personal development and mental health, and we’re proud of the positive direction we've been moving towards to make this even better. We would love to learn more about your experience. Please feel free to reach out to us directly, people-team@quorum.us—we hope to hear from you.

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Quorum gave me an opportunity to build, not just execute. During my time with the company, I was able to help establish and scale a strategic ABM motion that evolved from a pilot program into a meaningful part of the go-to-market strategy. The company is willing to give ownership to motivated employees, and leaders are generally receptive to new ideas when those ideas are backed by data and execution. The marketing team is one of the strongest groups I've worked with. There is a high degree of collaboration across demand generation, product marketing, digital, events, customer marketing, and sales. I consistently found colleagues willing to share knowledge, challenge assumptions, and help move projects forward. Quorum serves an interesting market with a strong customer base that includes many large enterprise organizations. The work is often complex and requires thoughtful collaboration with sales and cross-functional teams, which creates opportunities for professional growth. The company has also embraced AI and modern marketing workflows faster than many organizations of similar size, giving team members room to experiment and innovate.

Cons

As with many growing SaaS companies, priorities can shift quickly and teams are often asked to balance strategic initiatives with near-term business objectives. Employees who thrive in highly structured environments may find the pace and ambiguity challenging at times. The scope of some roles can evolve significantly as programs mature. While this creates opportunities to learn and expand responsibility, it can occasionally outpace formal job definitions or compensation structures.

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