Good admin staff, bad deal for tutors - Academic Tutor StudyPoint Employee Review

2.0
Jun 12, 2019
Recommend
CEO approval
Business Outlook

Pros

-Friendly and helpful staff. Very responsive to all your needs. Regional managers really seem to care about what they do and about the tutors. The other tutors from the company I had to interact with throughout training were not as great... -11-hour training is paid (albeit at your state's minimum wage). -Resources (official ACT and SAT books) are provided free and conveniently sent to you in the mail. StudyPoint also has its own curriculum and lesson plans, which is respectable. -Company is not necessarily glamorous, but is reputable. You get the perks of working "on the books" for a large business, such as having official, documented employment and getting references from managers. This is tougher with freelance. -A good place for young people with no tutoring experience or self-branding skills to start.

Cons

-Extremely low pay ($18-23/hour to start), especially considering tutors are not compensated for travel time and gas costs. Presumably this is because of the costs of marketing, maintaining a support staff, and hiring programmers to build the tutor portal. But considering that all of the overhead and logistical costs are pushed onto the families and the tutors, there is no excuse for StudyPoint to pay so little. Even most of the staff I've spoken with are contractors who work from home, so StudyPoint has streamlined their costs as much as humanly possible and still can't afford to pay tutors a decent wage. They say you can write off gas costs on your taxes as a business expense, but, again, they're just pushing the cost onto someone else. I find it ridiculous that someone in the other review would say that clients pay "top dollar" -Onboarding takes forever, with the 11-hour training, full-length test, additional phone calls with managers, and convoluted payroll signup. I came into StudyPoint as an experienced freelance tutor (300+ hours completed.) I was curious what it would be like to work for a company, and was finding it difficult to find clients on my own at the time. But I can tell you right now that this is NOT a company for experienced and capable tutors. If don't have your BA yet and need some work in the summer, it's fine. But if you have any tutoring experience, a degree from a decent school, and can set up a basic profile for yourself, you are better off either looking for freelance jobs online (WyZant, Care.com, or even Craigslist) and putting together a roster of clients, or working for a smaller educational company that has higher hiring standards but will pay $35-40/hour.

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StudyPoint Response
6y
Thank you for your candid feedback. Over the past year, we have moved to a new hiring and pay structure that better compensates candidates for their credentials and experience. Keep in mind that StudyPoint's program managers and tutors are employees, not contractors. Though some other tutoring organizations may pay more, in many cases, you will be a contractor, which means you are responsible for all payroll taxes (which can be significant), and can't receive training, instructional materials, or ongoing support from that organization. Because StudyPoint's tutors are employees, we pay our portion of your payroll taxes, we can (and do) provide you with training and curriculum, and we also provide you with ongoing support. These differences are part of the reason we have so many talented veteran tutors on our team. That being said, we want to make sure we are continuing to address our tutors' needs, so we thank you for this feedback. Best, Greg President & Co-Founder

Explore other reviews about StudyPoint

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Super-helpful and friendly staff. Every tutor has a manager/mentor. So, you know who to contact with any performance questions, or reviews

Cons

I was looking for a lot more students/hours per week than they were able to get for me. They do not have access to as many subjects (esp. college level) as some of the other online platforms. Focus is primarily high-school and placement test prep.

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StudyPoint Response
3w
Thank you for this feedback! I'm glad to hear your overall experience has been positive. I will share this feedback with the team so we can keep it in mind for future improvements. Best, Greg General Manager and Co-Founder
3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Love working my students.

Cons

Not compensated for work you’re required to do outside of sessions with students. Pay does not reflect your value to the company. When I left, I was in the top tier tutors. They billed me out to families at over 10 times the amount of my hourly pay. Despite my performance and refused from parents and student, my pay only went up maybe 2% per year after they changed from the more incentive -based pay structure. No support from corporate office and no opportunity for advancement.

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StudyPoint Response
1mo
Thank you for your feedback. We certainly want our tutors to feel valued and to enjoy their experience working with StudyPoint, so I’m sorry to hear you had these frustrations with the organization. Feedback like yours will be very helpful as we look to restructure our tutor compensation and evaluation/raise process. Regarding support for tutors, all tutors have access to our Tutor Resource library, a veteran tutor mentor, and their program manager. This past year we also hired a tutor manager whose role is specifically to provide ongoing support, training, and guidance to our team of tutors. It is our hope that, collectively, these resources provide tutors with a solid support system as they work with students. Regarding opportunities for advancement, we offer many of our tutors opportunities to work in other areas of the business, including mentoring other tutors, interviewing tutor candidates during the hiring process, conducting role plays during the training process, and developing curriculum materials. Additionally, several of our full-time staff members started with StudyPoint as tutors. That being said, there is always room for improvement, and we thank you for this feedback. Best, Greg General Manager & Co-Founder
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