StudyPoint reviews about "manager"

59% positive business outlook

Reviews by job title

38 reviews
5.0
May 2, 2021

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

Pay is good for tutoring industry, program managers are pleasant to work with and understanding as well as easy to reach when necessary, proctoring is still relatively new (about a year, year and a half) but has been running smoothly and the team is easy to work with. Very impressed with how the company has handled COVID-19.

Cons

Expected to have 6 hours of availability weekly which can be difficult if you have a full-time job or limited evening/weekend availability, but some program managers are willing to work with you on that so it's not a major problem.

2.0
Jun 12, 2019

Good admin staff, bad deal for tutors

Recommend
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Pros

-Friendly and helpful staff. Very responsive to all your needs. Regional managers really seem to care about what they do and about the tutors. The other tutors from the company I had to interact with throughout training were not as great... -11-hour training is paid (albeit at your state's minimum wage). -Resources (official ACT and SAT books) are provided free and conveniently sent to you in the mail. StudyPoint also has its own curriculum and lesson plans, which is respectable. -Company is not necessarily glamorous, but is reputable. You get the perks of working "on the books" for a large business, such as having official, documented employment and getting references from managers. This is tougher with freelance. -A good place for young people with no tutoring experience or self-branding skills to start.

Cons

-Extremely low pay ($18-23/hour to start), especially considering tutors are not compensated for travel time and gas costs. Presumably this is because of the costs of marketing, maintaining a support staff, and hiring programmers to build the tutor portal. But considering that all of the overhead and logistical costs are pushed onto the families and the tutors, there is no excuse for StudyPoint to pay so little. Even most of the staff I've spoken with are contractors who work from home, so StudyPoint has streamlined their costs as much as humanly possible and still can't afford to pay tutors a decent wage. They say you can write off gas costs on your taxes as a business expense, but, again, they're just pushing the cost onto someone else. I find it ridiculous that someone in the other review would say that clients pay "top dollar" -Onboarding takes forever, with the 11-hour training, full-length test, additional phone calls with managers, and convoluted payroll signup. I came into StudyPoint as an experienced freelance tutor (300+ hours completed.) I was curious what it would be like to work for a company, and was finding it difficult to find clients on my own at the time. But I can tell you right now that this is NOT a company for experienced and capable tutors. If don't have your BA yet and need some work in the summer, it's fine. But if you have any tutoring experience, a degree from a decent school, and can set up a basic profile for yourself, you are better off either looking for freelance jobs online (WyZant, Care.com, or even Craigslist) and putting together a roster of clients, or working for a smaller educational company that has higher hiring standards but will pay $35-40/hour.

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StudyPoint Response
6y
Thank you for your candid feedback. Over the past year, we have moved to a new hiring and pay structure that better compensates candidates for their credentials and experience. Keep in mind that StudyPoint's program managers and tutors are employees, not contractors. Though some other tutoring organizations may pay more, in many cases, you will be a contractor, which means you are responsible for all payroll taxes (which can be significant), and can't receive training, instructional materials, or ongoing support from that organization. Because StudyPoint's tutors are employees, we pay our portion of your payroll taxes, we can (and do) provide you with training and curriculum, and we also provide you with ongoing support. These differences are part of the reason we have so many talented veteran tutors on our team. That being said, we want to make sure we are continuing to address our tutors' needs, so we thank you for this feedback. Best, Greg President & Co-Founder
3.0
Jan 28, 2022

Easy work but underpaid

Recommend
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Pros

All materials are provided and once you get into the swing of it, it requires very little outside prep. Program managers tend to be responsive. Schedules are completely set by the tutors, and students are screened for engagement so noncompliance is low.

Cons

The pay is less than half of what can be earned for the same subject outside the company. Management keeps a huge cut of the program fees so students are forced to massively overpay for the services.

3.0
Oct 26, 2020
Recommend
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Pros

Managers are amicable and clients are overall not too bad

Cons

You're paid about 1/4 of what the company charges for tutoring.

5.0
Apr 9, 2019
Recommend
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Business Outlook

Pros

(1) Friendly people - managers, families, and students (2) Flexible hours - make your own schedule (3) Good evaluation system (4) Good tutor training system (5) Frequent raises (6) Tutors are employees - not independent contractors (7) Great support from program managers

Cons

(1) Tutors don't get paid for lesson notes or prep time. (2) Tutors don't get paid for driving time.

5.0
Jun 1, 2021

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Supportive program managers, excellent communication structure. You'll always know where you stand.

Cons

Raises are minimal if not entirely non-existent.

5.0
Apr 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Assigned a mentor upon beginning employment Program manager is always available to answer questions and liaison with parents Students are motivated to succeed No non-compete - can tutor for multiple companies

Cons

Sometimes can be waiting between finishing one program and starting another - still not usually too long Pay is lower for online programs than for in-person

Viewing 1 - 3 of 38 Reviews

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