If you're a fresh grad/getting into the industry, this is a fun opportunity. If not, consider wisely. - Content Moderator TP Employee Review

2.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good colleagues and leaders (but it very much depends on your luck because some teams have it worse) - Medical benefits, optical and dental claims, gym subsidies - Workload varies across different teams. If you're up for challenges you will enjoy being in a team with heavy workload and strict SOPs, that's how you seek fun in a repetitive job. Some teams have super easy jobs, but will be repetitive and boring. - Care about employees' mental health, loads of fun activities for you to attend. - Salary is okay, with language allowances and/or shift allowances.

Cons

- Management is very stingy, will cut benefits/KPIs/employees' fund to spare budget for other stuff. - BPO companies are overall volatile, be prepared that your team will ramp down suddenly or get transferred to other projects with short notice. - Promotion is sometimes unfair, candidates with good connection with upper management have a better chance of getting chosen. - Too many systems with basically similar functions, could've merged them into one. - Little to no increment or bonus.

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TP Response
5mo
Hi there - Thank you for sharing your detailed feedback. We’re glad to hear you value the supportive colleagues, benefits, and focus on employee well-being. We understand your concerns we’ll continue working to improve transparency and fairness across the organization. Thank you.

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
5d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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TP Response
4d
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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