A supportive and flexible work environment with great remote opportunities - Customer Service Representative TP Employee Review

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Teleperformance offers a well-structured and supportive work environment, especially for remote work. Working from home has been very convenient, with clear guidelines, helpful supervisors, and good communication within the team. The company provides proper training, stable schedules, and the tools needed to perform the job efficiently. It’s a great place to gain experience and improve communication and customer service skills.

Cons

The job can sometimes be demanding, especially during busy periods, and handling different customer situations requires patience. However, with time and experience, it becomes more manageable.

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TP Response
5mo
Thank you for your thoughtful feedback and for sharing your experience with TP. We’re happy to hear that you value our remote work structure, training, and team support, and that your role has helped you build valuable skills. We also appreciate your honesty about the challenges during busy periods. Customer service can be demanding, and we’re committed to supporting our teams with the tools and guidance they need to succeed. Thank you for being part of TP, and we wish you continued growth with us.

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
1d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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TP Response
1d
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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