Incompetent, and rude. STAY AWAY - Tech Support TP Employee Review

1.0
Mar 28, 2018
Recommend
CEO approval
Business Outlook

Pros

There are absolutely no pros that I experienced with this company

Cons

1. The interview process was lengthy and took far too long. 2. The management gave wrong information and was rude about the situation. 3. Doesn't tell you that you need to be 15 minutes or more early otherwise they will screw up your entire training schedule. I got 3 job offers including Teleperformance and I showed up to training 5 minutes early, they proceeded to tell me that I was too late to start training and said I would have to start either a month later, or entirely change my training times, so I say screw it and changed my training times to the later in the day which the woman told me 430-1230. So, I showed up at 405 in order to be early to make sure I got in. I was then pulled to the back and told that I would not be started because of her miscommunications. I gave up 2 other job offers with a much better companies to be here and I got completely screwed by this company and will be out of work for another month because of them. If at all possible please avoid this company. They have no remorse for screwing you over and ruining the other chances with other jobs.

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TP Response
7y
We sincerely apologize for all the inconvenience we have caused you and we would like to make it up to you. We hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com to further investigate what happened. Thank you.

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5.0
Jul 8, 2026
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CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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