Dissapointing company. - First Line Manager TP Employee Review

2.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Can't honestly think of any possitives if you compare their offers to literally any other company doing BPO/CC on the country i live.

Cons

Starting from the hiring process, it was a mess. I started with one offer for a role with a client, and ended up with a final offer almost half of the initial one, their excuse was that it was a different client. The hiring process took almost 3 months, when it was expected to take 2/3 weeks, the onboarding was chaotic and this was only the beggining. Once i started working on the project i was assigned to, i could easily see none of the senior managers had a clue of what they were doing. I was only able to stay on the company for half a year or i would of lost my sanity.

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TP Response
4y
Teleperformance Portugal has a very well-defined recruitment process! Please tell us what went wrong so that we can understand it and resolve it as soon as possible. Contact us at https://teleperformance.com/en-us/contact-us. Thank you

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
6d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

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