My feedback (Cambia ProvCore Agent) - Customer Service Representative TP Employee Review

5.0
Nov 12, 2022
Recommend
CEO approval
Business Outlook

Pros

My own perspective why I worked at tp is I enjoyed the company of my colleagues esp our trainer Mike when in comes at handling agent trainees He is very passionate at his given job, he did make sure that we are learning everytime We discuss something and He's kind. Tp is not that very competetive about salary but the people are awesome even the guards are very jolly and considerable.

Cons

Maybe when it comes on Facility training equipment I understand that its a training room and all of the equipments are a lil bit slower but still we're able to do our job properly and the task that's been given to us.

Explore other reviews about TP

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic supervisor & team members, work-life balance, plenty of opportunity and growth

Cons

There could be more supplemental benefits options available

1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

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TP Response
5d
We regret that your experience hasn't been positive. Let's work together to resolve any issues. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can assist you.
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