Multicultural company - First Line Manager TP Employee Review

3.0
Nov 28, 2022
Recommend
CEO approval
Business Outlook

Pros

- The company has many projects, so everyone can get a diverse customer service experience. - The company offers apartments for its employees. - Employees may work remotely, hybrid style, or in the office, depending on the project. - Forces you to improve your networking skills - It organises many events so we can get to know people from different projects and departments

Cons

- Communication between departments is nonexistent, so if you want problems solved, you need to know someone in each department. It forces you to learn networking

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TP Response
3y
Thank you for your feedback. We work every day to streamline communication between teams, the employees and the company itself, having created tools for this very purpose, such as the intranet, MyTP, newsletters, T4i's and even the on-site wallboards. For this reason, we ask you to send us the details of what failed to https://teleperformance.com/en-us/contact-us/ so that we can resolve the situation and so we can be on the lookout to ensure that the same does not happen in the future.

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
6d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

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