Only get involved with this company as a last resort option - Technical Support and Sales Representative TP Employee Review

1.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

allowed me to live in the lovely barcelona nice office and managers coworkers bonded by the abuse of angry customers (who were rightfully angry as it did not seem like the company cared about there complaints).

Cons

terrible policies for their customers and support staff able to do very little to help. impossible to reach HR in person, email or phone. only online portal that they could take days to reply and you don't know who you are talking to. no accountability.

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TP Response
3y
Thank you for your review. We are sorry to read your experience as we have several channels to get in contact with our teams. To help us continue learning and improving, please share details of your experience with us at: employeeexperience.tpspain@es.teleperformance.es

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
1w
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

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TP Response
1d
We regret that your experience hasn't been positive. Let's work together to resolve any issues. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can assist you.
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