DON'T EVEN BOTHER APPLYING....THE PAY SUCKS - Customer Service Representative TP Employee Review

1.0
Oct 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The trainers and the employees are nice.They will hire ANYONE. If you have a pulse, you can get hired on here.

Cons

The pay sucks, and they do not give raises. The only way to get an increase in pay is to promote to a supervisor position. You have to be there a full year to even get a paid day off. I have never worked at such an unorganized, unprofessional job in my entire life.

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TP Response
7y
Thank you for your honest review. We abide strictly to international and local labor laws, that include providing salaries and incentives that are at par, if not higher than the industry standard. Hope you will be able to share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation.

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Jul 8, 2026
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CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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