Terrible Company - Technical Support TP Employee Review

1.0
Oct 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Met a lot of friends and colleagues. With the experience and certifications through the particular account I was on, Teleperformance was a gateway, albeit not so apparent at the time, into future and better opportunities outside of the company itself.

Cons

Daily procedure changes, never knew what to expect coming into work. Ridiculous security measures at front door which involved taking everything out of your pocket and placing it in a bin, walking through a big metal detector, and THEN getting checked with a metal detector wand. Sharing a computer and tiny desk with people from other shifts who would leave it rather nasty (food particles, sweat, dirt, fingernail clippings, and quite possibly sneeze juice). "Auto-In!"

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TP Response
9y
We appreciate your honest review. Our aim is to provide our employees a positive experience with us while making sure they follow the rules and regulations set by the company. This is to ensure standards are met, sensitive data are protected and excellent customer service is provided. Best regards.

Explore other reviews about TP

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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