A big unorganized mess when the managers have a meeting there is nobody on the production floor to support the Tech's! - Micosoft Certfied Tech Support Xbox Team TP Employee Review

1.0
Dec 26, 2015
Recommend
CEO approval
Business Outlook

Pros

The benefits are great! If you can stand to work there for 60-90days! The training is awesome and being Micosoft Certified you take that knowledge with you!

Cons

Management for the most part is useless!! Being micro managed by a message board is ridiculous! Nobody wants to help you or take a Sup call when needed and people are upset with a broken Xbox!

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TP Response
9y
We appreciate your opinion and we always see to it to make our employees feel that they are cared for, treated well and attended to. Wishing you all the best in your future endeavors!

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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