Great as first job, but you'll see lot of disorganization - Reporting Analyst TP Employee Review

3.0
Aug 15, 2024
Recommend
CEO approval
Business Outlook

Pros

* Good work environment (I mean the people within the team). * Job security (it is very rare to see layoffs). * Payments on time and in accordance with what is stipulated by law. * Access to high-capacity software.

Cons

* Salary. * It is very likely that you will have to work on public holidays. * Bureaucracy (you'll be escalating everything to a different team, which makes everything very slow). * Bad management (people without management educaction at all). * It is typical that you inherit an obsolete, useless process and have to redo it from scratch because there was no follow up on the previous work. * Poor workload distribution (A single person can have three times as many responsibilities as another and receive the same salary). * Almost all positions are completely on site. * You cannot use your cellphone while being on site and you can't access any non-authorized website, so once you enter the building you are almost isolated without the possibility to contact, let's say, your family.

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TP Response
1y
👋🏻 Hi, we are very sorry for your experience. We strive to get better every day so that we can be there for you when you need us. 🫂 You can contact us at hrhelpdeskmar@teleperformance.com 📩 We are at your disposal to help you solve your requests.

Explore other reviews about TP

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic supervisor & team members, work-life balance, plenty of opportunity and growth

Cons

There could be more supplemental benefits options available

1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

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TP Response
4d
We regret that your experience hasn't been positive. Let's work together to resolve any issues. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can assist you.
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