Do NOT WORK HERE UNLESS YOU ABSOLUTELY NEED A JOB - Tier II Technical Support TP Employee Review

1.0
Sep 9, 2024
Recommend
CEO approval
Business Outlook

Pros

It’s remote and that’s literally it.

Cons

Pay: Be prepared to do jobs whose scope of responsibility far exceed the pay. And by a lot considering their expectations and the pay unless you’re desperate don’t do it. This job should be a bridge not long term. Benefits: or lack there of. For a single individual with no kids and no wife the health insurance (for normal insurance at a normal job) is 350$ perpay cycle…700$ per month. Half you check would go to “benefits” and that doesn’t include the crappy benefits they have for hearing and vision. Time off: Forget about it. No paid holidays, slowest accrual of PTO. Limited PTO in what they offer anyways. Training: what training? The people in training don’t even know what’s going on. Leadership: non-existent at entry level. This job borders on minimum wage with less benefits and work balance than a similar job. That combined with the fact that there’s no professionalism at this place means that if you work here only do so because it pays more than unemployment. Other than that do not take this job.

Explore other reviews about TP

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic supervisor & team members, work-life balance, plenty of opportunity and growth

Cons

There could be more supplemental benefits options available

1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

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TP Response
2d
We regret that your experience hasn't been positive. Let's work together to resolve any issues. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can assist you.
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