TPUSA - Director of Operations TP Employee Review

5.0
Nov 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Commitment to Employee Wellness and Fairness: Teleperformance places a strong emphasis on employee wellness and fair treatment. Leadership genuinely cares about creating a supportive environment, promoting emotional intelligence, and ensuring that team members feel valued. Opportunities for Development and Growth: There’s a significant investment in professional development, including leadership training and coaching. From emotional intelligence workshops to succession planning, employees are encouraged to develop skills that prepare them for advancement.

Cons

It’s what you make it. I’ve had bad leaders during my time at TP but bad leaders don’t last long here, which is a good thing. No complaints right now, outside of the typical work life balance challenges, I am good!

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TP Response
1y
Thank you so much for your kind words. We appreciate you taking the time to share your experience with us!

Explore other reviews about TP

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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