Empowerly reviews

3.6

61% would recommend to a friend

(70 total reviews)
avatar

Hanmei Wu

61% approve of CEO

60% positive business outlook

Empowerly has an employee rating of 3.6 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empowerly employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

70 reviews
4.0
May 8, 2023
Recommend
CEO approval
Business Outlook

Pros

I've been working at Empowerly for ~4 years, and have previously worked with a couple of competitors. First, what I love about Empowerly: flexibility (I set my own hours), work-life balance (80% of the time, I am working a normal 40-hour workweek, and team members respect my days off), and many opportunities for skill development (as is the nature of working at an early-stage startup). The team is made up of sharp, kind people who all share the same mission: departments are always willing to collaborate with each other, and Sales doesn't have the cutthroat competitiveness I've seen at other companies, etc. I also want to acknowledge the empathy and understanding that the leadership has shown. When team members are overwhelmed, they make changes to ensure that workloads are manageable while still achieving goals. Personally, I've had to step back myself several times and ask for less work, and my manager and the leadership never made me feel like I was now "unreliable". I've also made a few pretty major mistakes over the years, and the team always communicated their dissatisfaction but gave me the benefit of the doubt and worked with me to prevent these things from happening again.

Cons

It's certainly not been all positive. I've read other Glassdoor reviews that call out "horrible" leadership, and while I can't speak for everyone, I believe that many of those reviews are very, very exaggerated. Yes, there have been times when I strongly disagreed with leadership's decisions, and especially in my first year here, it was difficult to gauge whether they would be receptive to honest, critical feedback. However, over the years, I've seen the founders truly grow as leaders and become more responsive to employees. Given the amazing hiring choices leadership has made, and Empowerly's overall growth, it's my opinion that most of the complaints about leadership are largely unfounded and come from former team members who were simply not a good fit for this company. One major con that has prevented me from referring a couple of my friends to Empowerly - we're a fully remote company, and that can be very isolating and demotivating especially for young people in the early stages of their career (like me). I would love to see leadership tackle this problem now that covid is more or less over - and not just with one or two company retreats a year. We have an early-stage startup culture, which may not be for everyone. It's normal for there to be some chaos and changes as the company grows and evolves. What matters most to me is that there's a supportive culture, opportunities for growth, and a shared mission that I believe in. I've seen the company grow a lot, and I'm proud to have grown with it. If you're looking for a place to work that's fast-paced, mission-driven, and open to feedback, Empowerly may be a good fit for you.

5.0
May 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Empowerly's commitment to supporting students and counselors is unparalleled. They regularly offer training sessions, webinars, and workshops that help us stay current on the latest trends in higher education and college admissions. I have found these opportunities invaluable in enhancing my own knowledge and skills, which in turn, allows me to better serve my students. Additionally, the company provides a wealth of resources for students, from internship and scholarship databases, a dedicated essay editing team, customer support team, and research team. The support team is always available to answer questions and provide assistance, ensuring that students receive the guidance they need to succeed. But what truly sets this company apart from other places I've worked is the dedication to building a community of counselors. They foster a collaborative environment where counselors can share best practices, exchange ideas, and support one another. I truly believe I am doing my best work here.

Cons

Sometimes students are matched to you who are not a good fit and parents have unrealistic expectations, but that's just due for the course of this kind of work.

5.0
Jun 10, 2022

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

I've been at Empowerly for almost a year and have loved my time so far. I've learned a lot from my colleagues as well as the community of experienced and knowledgable admissions counselors. The company has grown a lot over the last year since I joined and the tech roadmap is exciting! Compensation is very good for the space.

Cons

Not a lot of cons other than no 401k matching. There's a lot of change (to be expected at a startup). The changes are mostly good but can sometimes feel overwhelming.

Viewing 19 - 21 of 70 Reviews

Glassdoor has 78 Empowerly reviews submitted anonymously by Empowerly employees. Read employee reviews and ratings on Glassdoor to decide if Empowerly is right for you.