Is Enova a good company to work for?

Enova has an overall rating of 3.6 out of 5, based on over 881 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 58% of employees would recommend working at Enova to a friend and 61% have a positive outlook for the business. The best reviews about Enova have been left by employees working as Manager , Senior Software Engineer and Analyst .

Does Enova pay their employees well?

According to anonymously submitted Glassdoor reviews, Enova employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Enova. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Enova?

58% of Enova employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Enova 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Enova?

Customer Service Representative (69) , Software Engineer (28) , Loan Processor (24) , Collections Representative (19) , Senior Software Engineer (18) , Collections Specialist (14) , Customer Service Representative (CSR) (12) , Manager (12) , Section Manager (12) , Analyst (11) , Product Manager (10) , Associate (8) , Applications Support Technician (7) , Customer Support Representative (7) , Anonymous (6)

What are the pros of working at Enova according to real employee reviews?

"found people were great to work with and my management was looking out for me in my time there." ((in 91 reviews)); "Work Life Balance is great" ((in 56 reviews)); "Benefit was great with the company" ((in 46 reviews)); "It is truly an awesome place to work and I am lucky to be a part of such a great company!" ((in 26 reviews)); "Decent bonus checks when you meet the monthly goals" ((in 19 reviews))

What are the cons of working at Enova according to real employee reviews?

"The management in the AST department is horrible no one is on the same accord." ((in 54 reviews)); "Good managers and leaders are rare in Enova." ((in 32 reviews)); "poor leadership, does not care about their customers" ((in 17 reviews)); "Low salary compared to other companies" ((in 16 reviews)); "Upper management doesn't care about staff and considers everyone expendable and that is the attitude and tone you will receive." ((in 11 reviews))

What are employees saying about Enova layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Enova layoffs and their outlook for job security at Enova in 2026.

What are the top reviewed Enova locations?

Chicago , Gurnee , Denver , South Jordan , Salt Lake City , Cincinnati , New York , New Providence , Milwaukee , Las Vegas , Cranford , Orem , Bolingbrook , Calumet City , Matteson , Waukegan , Arlington , Kenosha , Flint , Charlotte , Washington , Bloomington , Spartanburg , Atlanta , Chicago Heights , Maple Grove , Blue Ash , Holland , Utah

Enova reviews

3.6

58% would recommend to a friend

(819 total reviews)

Steve Cunningham

49% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Enova has an employee rating of 3.6 out of 5 stars, based on 819 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enova employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

819 reviews

1.0

Jan 2, 2013

Enova BED BUG INFESTATION Financial!!!

Applications support technician

Recommend

CEO approval

Business Outlook

Pros

quick money, great schedules, people location, positioned near CTA and easy travel time if working early am shift. Decent parking in the area, you may need to walk a little but its not too bad of a distance.

Cons

Worse Training Ever!!!!!!!!! BED BUGS, need I repeat, they have a terrible infestation of BED BUGS and there is no money worth an infestation of Bed Bugs in your home among your family. YUCK!!!!!!!!!!!!! Not Worth it, I know the economy is not doing as well as we would like but employees definitely need to have higher standards when dealing with employers such as Enova Financial. For an entire week there was no response to the bedbug issue. Some employees stated this is not the 1st time. WOW! There was some on the cubicles and I stop bringing my bag to the job. Then one girl had one on her lip when she was on the phone. Another employee said he tried turning the TV on in the break room and smashed a bed bug that he thought was the power button to the remote.

3.0

Feb 3, 2025

A mixed bag

Senior manager, crm

Recommend

CEO approval

Business Outlook

Pros

Good levels of compensation, with decent autonomy to make a difference in your role.

Cons

Lack of support and lack of leadership from the company, in general. Also at one point the CEO gave an improvised speech at an All Hands meeting about people who don't work late and answer off-hours Slack messages and how they don't belong at the company...

Enova Response

1y

We appreciate your feedback. Leadership plays a crucial role in shaping the employee experience, and we are always looking for ways to improve communication, transparency, and support. If you have specific concerns, we encourage open discussions with leadership or the People Team.

2.0

Jun 9, 2024

Your happiness will depend on your team

Anonymous

Recommend

CEO approval

Business Outlook

Pros

hybrid schedule, good place to start career, but not to stay.

Cons

-Horrible management. Your happiness will depend on your brand. The best managers reside with the platform team. NetCredit and CNU are boys clubs that tend to fire minorities without reason. After getting fined so much its is about fixing past issues with bandaids not fixing root issues. The culture of the company has changed a lot while getting significantly more stressful. -Pay is not competitive and raises/bonuses are becoming less with the amount of fines happening. -Operations and Corporate have big gaps in business goals along with mistreatment of operations employees

Enova Response

1y

Diversity and inclusion are core priorities for Enova, and we recognize that there is always more work to be done. We are continuously investing in programs to foster an inclusive workplace, from expanding recruiting initiatives to supporting employee-led groups and culture-focused events . We welcome feedback on how we can further strengthen these efforts!

Viewing 94 - 96 of 819 Reviews

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Enova BED BUG INFESTATION Financial!!!

A mixed bag

Your happiness will depend on your team

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