Enova reviews

3.6

60% would recommend to a friend

(818 total reviews)
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Steve Cunningham

53% approve of CEO

63% positive business outlook

Enova has an employee rating of 3.6 out of 5 stars, based on 818 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enova employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

818 reviews
2.0
Sep 27, 2019
Recommend
CEO approval
Business Outlook

Pros

I was able to advance at Enova. I started as a rep in Loan Processing, then promoted to team lead and eventually Section Manager. I appreciate Enova for allowing their associates to earn a promotion and move to different departments in the company. Enova had THE BEST snacks and we had free breakfast on Mondays but only for corporate employees. They do an amazing job of incentivizing high performing reps; however, this is not the case when you start moving up the corporate ladder.

Cons

There was a lot of segregation of teams. Enova's diversity numbers may have looked great on paper but the departments were separated by racial demographics. Once there was feedback regarding the HR team being solely comprised of white woman, they were able to hire a Hispanic man almost immediately. The benefits were terrible and expensive and their insurance denied important procedures that I was later able to get with my new employer. They treat all employees like they are expendable and barely even human. They will overwork you and underpay you and expect you to be happy when they cut your bonus over and over again. They hire managers from within and don't train you. When you make mistakes, no matter how minor it's mentioned on your review and impacts your raise. This is done purposely to keep the pay rates low. There is a big separation between operations and corporate even though they are in the same building. Only corporate employees get access to the free snacks, Monday breakfast and go to the holiday party. Given that operations is mostly comprised of African-Americans, you will get a side glance and someone asking if you work at Enova if you are on a corporate floor even when you belong there as a corporate employee that manages an Operations team. Enova is in no way, shape, or form, an open or accepting environment. It is a job to hold you over until you get a new and better one! It was a terrible experience overall and it just kept getting worse once I started moving up.

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Enova Response
6y
Thanks for the feedback. We're happy to hear you were able to experience career growth while you were with us and we appreciate your constructive feedback. We're always striving to ensure Enova is an awesome place to work and feedback like this helps. We believe that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
1.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits were the only good thing about this company

Cons

It feels like it’s high school all over again and management does not care about you or anything that goes on in your life

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Enova Response
6y
Thanks for sharing your feedback. We know our people are one of our most important assets and strive to create a great environment for them. We wish your experience had been more favorable, but feedback like this helps us improve.
1.0
Jan 2, 2017
Recommend
CEO approval
Business Outlook

Pros

There is free food for managers

Cons

The worst environment for growth, HR takes the side of lying employees before trustworthy managers, unfair policies, dirty working environments.

Viewing 25 - 27 of 818 Reviews

Glassdoor has 880 Enova reviews submitted anonymously by Enova employees. Read employee reviews and ratings on Glassdoor to decide if Enova is right for you.