Ensora Health reviews

2.3

27% would recommend to a friend

(171 total reviews)

John Damgaard

20% approve of CEO

27% positive business outlook

Ensora Health has an employee rating of 2.3 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ensora Health employee rating is 38% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

171 reviews
3.0
May 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Most co-workers are fantastic Decent pto- see cons

Cons

*Took away unlimited pto *Health insurance- I’ve worked at non medical companies with more options and more cost effective *Upper management turnover is often *Slow to make needed changes. The change healthcare incident is a great example. Other clearinghouse acted within a week. TB took a month *Layoffs in recent months but we’re not told about it. The ppl that get laid off have to tell us ***Pay is below industry standard * we keep getting told about equity in the company but 1. It can be taken away at any time 2. No one seems to know how it works exactly

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Ensora Health Response
2y
Thank you for taking the time to share your feedback. We are glad to hear that you value your team members and enjoy our PTO policy. We acknowledge that the transition from flexible PTO to a new structure may have been difficult. We are always reviewing our policies to ensure they meet our team members' needs effectively. In regards to health insurance, we understand the importance of having cost-effective and comprehensive options. We are actively exploring ways to enhance our benefits package to always provide the best options for our team members. Thank you again for your transparency. We are committed to being an organization where all of our team members can thrive.
1.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

A great place to learn a different side of behavioral health!

Cons

This may be a great place to learn a different side of behavioral health, but it may not be great in the long run (for anyone). This organization acquired many smaller behavioral health software companies and slapped “Therapy Brands” across it. These software products were not made to work together. They were all independent organizations satisfying a different need in the behavioral health sector (practice management, data collection, billing). Many enhancements came as an after thought, resulting in very POOR products. Imagine buying a bunch of bakeries and calling them Cookie Brands? You may only sell cookies in one or only donuts, or might only offer vegan options. The individuality of every previous organization was not taken into consideration. This meant legacy knowledge left with the folks who developed each system, no knowledge means poor training for staff, poor staff training leads to angry customers and the cycle continues. Over and over to anyone willing to try it. So if you’re considering a customer facing role, think about your professional development.

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Ensora Health Response
3y
We appreciate your feedback and are glad you liked working to support those in the behavioral health industry. As a fast-paced, high-growth company, we are continually evaluating and assessing how to more elegantly maneuver the growing pains that naturally come with getting to the next level of organizational development. We offer industry-leading products which allows those in the behavioral health industry to spend less time with administrative work and more time working directly with their patients. We are continually updating and perfecting our product offerings to minimize any interruptions for our more than 30,000 customers. We are committed to the wellbeing and satisfaction of our customers.
1.0
Jun 27, 2022

Toxic

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO if they let you use it

Cons

Not enough room here for all the cons

Viewing 49 - 51 of 171 Reviews

Glassdoor has 176 Ensora Health reviews submitted anonymously by Ensora Health employees. Read employee reviews and ratings on Glassdoor to decide if Ensora Health is right for you.