I worked at Ensora Health for several years and saw firsthand both the strengths and the unraveling of the organization. For a time, there were leaders who genuinely understood our business, our customers, and the operational nuances that made the company successful. Those leaders were competent, collaborative, and committed. Unfortunately, most of them have since left either just priority to or just after the arrival of the new CEO, John Damgaard, and the difference is stark.
The new CEO has come in and made sweeping changes without taking the time to understand how the business actually works or the needs of the customers we serve. Decisions feel disconnected from reality. We rebranded only to reverse the rebrand shortly afterward, which not only created chaos internally but signaled a lack of strategic clarity at the top.
Communication from leadership is opaque at best. Layoffs are rolled out with little to no warning, leaving employees blindsided and anxious. From the outside, these reductions feel arbitrary and without a clear operational or financial rationale. It’s hard to build trust when major decisions seem to come out of nowhere.
While I met many smart, thoughtful, hardworking people at Ensora, especially in the earlier leadership structure. The new leadership team lacks transparency, consistency, and, frankly, credibility. Respectfully, a lot of what they communicate feels like corporate fluff without substance or understanding. Morale has suffered because of it.
Ensora Health still has potential, but unless the company stabilizes its leadership approach, improves communication, and grounds strategic decisions in actual operational insight, I worry that the cycle of turnover and rework will continue.
