Epic reviews

3.3

52% would recommend to a friend

(6,062 total reviews)
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Judith R. Faulkner

69% approve of CEO

76% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Apr 18, 2022
Recommend
CEO approval
Business Outlook

Pros

The UX team has a very positive culture and is supportive of one another. You'll end up being good friends with quite a few folks! The salaries were uncompetitive when I was there, and it was a major issue with retention, but I've heard management is trying to work on that. The campus is beautiful. This is a good job if you just graduated from college and need job experience. There is optional travel allowed to visit hospitals in locations around the country which can be fun.

Cons

- They will work you until you are well past burnout. How hard you work was not reflected in raises/bonuses for this department in my experience. - Yes the campus is beautiful, but the only time you can enjoy it is when family visits. The rest of the time you will be running between meetings or trying to grab food before the cafeteria closes. - For the user experience position, expect to work almost all weekends and late into the night July & August for the 'busy season' preparing for a large conference the company hosts. Humans aren't designed to sit in front of a computer 14-20 hours a day, especially in the summer! - Your hard work will be recognized verbally by the team, which feels great, but it will land you with more responsibilities and less time to do them. Becoming a TL (manager) is the only way to peek behind the curtain on how decisions are made at the company. You will be expected to do this on top of your current workload. They do not compensate extra for this role. - Benefits are not competitive compared to what other companies are offering these days. 3 weeks of paid maternity, 10 days vacation, 6 days of sick time to start. The company talks about it in orientation like they are being generous, but other companies are offering 2-4x this. Ask for the specifics when you receive an offer though, these numbers may have increased since I left. You can also negotiate on vacation time. - The stock compensation is very uncompetitive compared to what other companies are giving away as sign-on bonuses. - When leaving, be aware that they will not match your 401k for the entire year you left. For ex. if you leave on December 31, they will not match for the year previous. Most companies will match the months that you worked for them.

2.0
Feb 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Good food Beautiful campus Individual or small offices Educational opportunities

Cons

1. Company doesn’t trust employees Micro management is at its extreme at Epic. There is little space for autonomy. 2. Paid Time Off is a joke 10 days for the first 2 years and 15 for 3 years & up. This is lower than the minimum of most tech companies of the same size. 3. Team Leads are inexperienced in people management Epic distrusts people management professionals because the leadership never had any people management professionals. Many TLs, especially those junior ones, are extremely good at demoralize team members in astonishingly creative manner. 4. Higher Management people lives in their dreams Judy is the captain-daydreaming of the company. She makes erratic decision based on her overconfidence, ignorance, and arrogance. Judy and her team treats Epic as a school and employees as students that could not make their own choices. 5. Technology at Epic is at best outdated and not connected to the rest of the world Seriously, if you stay too long at Epic, you will stuck at Epic because your expertise is not needed in that market 6. Epic thinks its culture the supreme and will do whatever hideous to maintain it COVID response, etc.

2.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

- Skill Development: If you have the ability and drive, working at Epic will fast track your professional growth as a new college grad. The level of responsibility given to new employees completely shadows what you would find at other orgs. - Salary: Pay is closely aligned with performance. If you are a high performer, expect your salary to scale very quickly. Note that this is Epic strategy to keep high performers vs. needing to provide better benefits.

Cons

- DEI: This is not a priority for Epic. Google what the president said about DEI. You will find an audio clip on Reddit that is telling. - Work/Life Balance: Epic budgets 45 hrs/week for technical services staff and will push you to take on additional work to fill those hours. In practice, your working time will exceed that threshold, especially if you are a high performer. It is near impossible to work your way up the ladder and maintain a healthy balance. - WFH: Epic is not flexible and has not acted on employee feedback that people want more flexibility. Staff must be in office every day, with the exception of 10 “half-and-half” days where you can work remote for half a day and pair it with vacation. However, this does NOT address the core concern that people want more flexibility in their day-to-day lives in order to better manage personal matters. I believe it is within reason to require in person work, but this lack of flexibility results in unhappy staff and higher attrition. - Hiring Strategy: Epic primarily hires new graduates, and primarily out of Midwest universities, which raises a few red flags. A) Epic has difficulty attracting talent from other regions, an indicator that benefits and pay are not competitive enough. B) Epic has short-term organizational memory due to high turnover. Executive decision-makers don’t have the same incentive to respond to employee feedback. If you don’t like a policy, you can leave and someone new will fill your shoes without questioning the policy. C) Overwhelmingly young staff means there is lack of perspective of people with growing families, aging parents, etc. Priorities of a 20-something are vastly different than a 40-something.

Viewing 313 - 315 of 6,062 Reviews

Glassdoor has 6,338 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.