Epic reviews

3.3

53% would recommend to a friend

(6,079 total reviews)
avatar

Judith R. Faulkner

69% approve of CEO

76% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,079 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Nov 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Decent benefits - don't start dividing the numbers with your hours though Pretty smart co-workers They feed you pretty well

Cons

Working 60 hours+ is common Mismanagement at its best Support technologies used in the 70s No social life - if you're a computer in a human body you're welcome If you complain, you get fired

2.0
Mar 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The compensation at Epic is excellent. We are definitely paid above industry average, given our level of experience. Raises are excellent as well - pay goes up very quickly. Bonuses are good as well. Benefits are also very good. There is a 4 week paid sabbatical to other countries after you've been their for 5 years, in addition to vacation. Besides compensation & benefits, the job is very challenging and interesting at first. Epic provides a lot of training, but healthcare is a very complex industry to learn about. This leads to a steep, but challenging learning curve, in a good way. Also, Epic doesn't micro-manage its employees' daily activities. This can be very good as you have a lot freedom to get the job done in the way you see fit. You do have a mentor on projects, but are not tightly controlled in most aspects of daily work.

Cons

The stress of the project management job wears you down over time. While 80 hour work weeks are uncommon except at go-lives (despite what other reviews may say), 60 hour work weeks are common when traveling (only around 45-50 hours/week while in the office). The travel itself is draining as you're constantly in different places and usually not very exciting parts of the country. Besides stress, the job just becomes boring over time. Career advancement at Epic is almost non-existent. After the first few years of learning what to do, you're essentially doing the same thing over and over at different customers. It is also difficult to transition to other applications or roles. The software itself is overly complex, which leads to very long implementations with many issues arising. Development to improve some issues can be slow. Also, you encounter the same problems at many customers, which is incredibly frustrating. Top management is too centralized and they will not farm out any decisions. This may have worked in a company of 250 people, but does not work with 3300 people.

1.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

- decent benefits - good coworkers - fun-looking campus - paid sabbatical for employees (if you don’t quit before then)

Cons

They were not honest about work hours and conditions in the interview. I got the impression in the interview that they were flexible about start times, where you worked, and how many hours— basically as long as you got the work done they didn’t care the time or place, Google kind of vibes. In training they said you can work what hours you want, but they really need you to be available 9-4. After a month of working there, I was told by my manager that I need to be working more like 50/55 even 60 hours per week instead of 40 (on a salary mind you with no overtime compensation.) I also had to be approved to work from home every month. Culture also felt kinda cultish. All in all, im not surprised why they were hiring 200+ people a month. A few months after I left the other woman on my team left. We were both there less than a year.

Viewing 394 - 396 of 6,079 Reviews

Glassdoor has 6,355 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.