Epic reviews

3.3

53% would recommend to a friend

(6,084 total reviews)
avatar

Judith R. Faulkner

69% approve of CEO

76% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Mar 3, 2013

Need to treat their employees better!

Recommend
CEO approval
Business Outlook

Pros

Fresh out of school, you are thrown in complex challenges. It is a sink or swim situation.. if you rise, you are a success. At least in EDI there was a combination of technical and PM challenges to tackle. If you are motivated by constant change and problem solving, this is the place to be. Good place to start in the Healthcare industry.

Cons

Ridiculously stringent non-compete. Constant stress and always putting out fires. Unfortunately, if you are in the IS/EDI role, you will likely be doing more Crisis Management instead of Proactive Risk Management. Management pushes you until you reach your breakpoint. This is their way of testing how much work/stress you can handle. Not ideal for the person doing the job.

1.0
Sep 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay while living in Madison, WI

Cons

No work life balance Asked to work from 9AM to 9PM twice a week Lot of work over weekends Customers are treated as Gods(not bad) but employees are treated as slaves(very bad)

2.0
Jul 17, 2012
Recommend
CEO approval
Business Outlook

Pros

-Growing company -Great out of college starting pay -401K -Nice campus, food, break rooms

Cons

-Work life balance is bad--each night expect to get at least a dozen new emails. Most Epic employees only have other Epic employees as friends. Heading out involves drinking and complaining about how much stress their customers and management are placing on them. -So many internal processes and documents, etc. Often the changes required by customers are not difficult and not particularly creative, but a matter of mastering the vast jungle of Epic jargon. -No more "Research & Development days". These have been eliminated for TS. -After training, they drop you off a cliff before you are actually capable of helping customers. -Unclear advice from more experienced staff, who seem irritated by follow-up questions, which take more time away from their workload. -Everybody is evaluating you. Anyone you have interactions with--your team lead, your mentor, your office mate, the other TS you asked for help. -50+ hours per week if you want to stay on par. They'll advertise 40-45, but this is a function of how they log hours internally, which doesn't account for walking between buildings for meetings, and because most employees don't log all the time they spend emailing or performing other administrative tasks. (You literally have to log not just your hours for each day, but a breakdown of how you spend those hours.)

Viewing 448 - 450 of 6,084 Reviews

Glassdoor has 6,360 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.