Epic reviews

3.3

52% would recommend to a friend

(6,029 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Oct 30, 2009
Recommend
CEO approval
Business Outlook

Pros

- The cafeteria food is cheap and tasty - Lots of young people (nice for interoffice dating, bad for getting work done) - Company is doing well despite the bad economy (though that's not so much because the executives are geniuses as because the government is shoveling taxpayer money into healthcare IT) - If you got a good GPA but made the mistake of majoring in some worthless soft subject like History or Psychology, this is probably the most money you're likely to make right out of school

Cons

- Middle managers are mostly hacks. There's a few good ones, but most of them seem like the kind of kids who got good grades in college by spending every Friday night in the library grinding through textbooks, overcompensating for a lack of self-confidence through sheer hours logged and OCD attention to detail. - Even if you get promoted to team lead by virtue of logging more hours than any of the other candidates, it will take nothing short of divine intervention for you to ever get promoted again; the upper echelons are for 10+ year veterans only. - You will see some gruesome displays of nerd couture at Epic. Greasy ponytails, wrinkled Star Wars t-shirts, neck beards, and socks-with-sandals are never far away, likewise lolcats and Penny Arcade cartoons taped to office windows. It reminds me of Cary Grant's line in His Girl Friday: "I thought it would be a novelty to have a face around here a man could look at without shuddering." - You didn't care about healthcare IT before you came to work here. Way to follow your dreams. - Upper management loves to brag about how well Epic is doing, but it's still a provincial little penny-ante outfit with revenues well below $1 billion and profits well below $100 million. It's a big player in a tiny little niche market (heavily dependent on government largesse), which come to think of it is a lot like how many of the employees think they're hotshots just because they got good grades at a middling public university in Ohio or Iowa. - They're big on the rah-rah brainwashing, so get ready to have some mass-produced kookiness shoved down your gullet.

2.0
Oct 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Good salary Nice environment, campus Madison is a very nice city especially for married ones

Cons

Extra hours, Average working hours 45-50. Many of my friends are working 50+ Too much stress, pressure Very old technologies and buggy software, headache to deal with the 30 years old code Fast development cycle, huge code, never feels like control on the code. Even 4-5 year-old people do not know code clearly. No social life after working 50 hours

3.0
Oct 21, 2009
Recommend
CEO approval
Business Outlook

Pros

- Good way to break into the Healthcare IT/IS industry - Get to work with lots of other bright new grads since Epic HR heavily favors hiring high GPA students out of Tier 1 colleges that tested well on the Epic new hire IQ/Skills assessments. - Lots of responsibilities are thrust at you quickly (very much a learn or swim situation) - Good starting salary (especially for new college grades) and assuming good performance reviews, hefty raises/bonuses. - Low priced healthcare plans - Decent fringe benefits such as free milk/juices/teas, free popcorn and a high quality cafeteria that provides subsidized $2-3 lunchs and free dinner after 7pm. (Yes, that free dinner after 7pm is a not so subtle hint from management they expect many employees to be working later than 7 on a semi-regular basis.

Cons

- The work/life balance definitely is skewed more towards work more than life. - Unpaid overtime. In order for you to keep up with your job duties, much less excel at them, you will be expected to put in copious amounts of overtime. Don't be surprised to see fairly full employee parking lots even when you leave the office at 7-8pm on weekdays and when you come in on weekends. Due to the massive amounts of unpaid overtime, your yearly pay may seem satisfactory but diminishes to average or even sub-par once you factor in all the overtime. - Massive burnout rate. The project management/implementation services division is notorious for being worked hard even in a company that works all its employees hard. Don't surprised to see a quarter of new hires from your hire month leave by your first year and more than half leave at the two year mark. - Lots of responsibilities are thrust at you quickly (very much a learn or swim situation). - Retirement/profit sharing plans are very subpar. You get a relatively low amount of 401k matching and small profit sharing with the kicker they fully vest at the 3 year mark. Since I doubt a quarter of new hires make it to the three year mark (Getting to the 3yr mark brings with it a ceremony and memory basket at the weekly division meetings illustrates how rarely employees stay for the long term.), this makes the plans benefits pretty ineffectual. - 1year noncompete contract for all new hires. Epic experience and certifications is in high demand among the many hospitals and consulting companies but before you jump ship, there is the one year enforced wait.

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