Epic reviews

3.3

52% would recommend to a friend

(6,031 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,031 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Aug 11, 2022
Recommend
CEO approval
Business Outlook

Pros

The people are great. Everyone I work with is friendly and helpful! As a software developer, the work is interesting and challenging. The roles that are less customer-facing (like software developers and quality managers) still get to interact with customers during immersion trips out to customer sites where we get to observe real people using the software and talk to them about what is and isn't working. I didn't really appreciate it until I went on my first immersion trip but after having been on one, I think that all software shops should consider incorporating immersion trips into their developers' jobs. The campus is beautiful and there is definitely a benefit to being able to talk a quick walk around to reset or give your mind a break. The food at the Verona headquarters is delicious and affordable. Epic is fairly well known, so if you ever need to leave Epic for one reason or another, you will still be very employable. Epic is a very large company with most of its staff in Verona, WI so if you don't like the team you are on, it's possible to request a team transfer (though obviously it's not guaranteed that a transfer will happen).

Cons

Internal documentation isn't always the most up to date or easy to find. If you want to regularly work from home, this is not the place for you. As mentioned in the Pros section, Epic is a very large company. As much as the leadership would like a consistent experience throughout the company, Epic is a company made up of people, and people are different from each other. Some people mesh well and others don't, regardless of how good of a people they are. The quality of one's experience at Epic (and likely any company) will be heavily influenced by one's Team Lead and to a lesser extent one's coworkers. This is great if you have a great TL and coworkers (as I do), but can be problematic if you get placed under or alongside people who you don't mesh with as well. People on LinkedIn see that you work at Epic and flood you with requests regardless of whether you specify that you aren't looking for job opportunities. Seriously, if you get a job at Epic, consider deactivating your LinkedIn account.

1.0
Aug 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Very nice health insurance. Some nice amenities like oil changes on campus and easily accessible good food.

Cons

The culture here used to be something I loved and was proud to discuss with friends and family. They have always pushed employees far too hard, but as an overachiever, I sometimes found fulfillment through this. The serendipitous campus and collaborative paradigm has fostered a lot of really positive work relationships in the past. I also used to be proud of the "feedback culture" the company fosters encouraging delivering feedback and honing your feedback delivery skills. However, in the past year and a half, the culture has only ever been used as a weapon against employees. And when the culture is as pervasive as it is here, that rots your day to day life very quickly and thoroughly to the core. When the Black Lives Matter movement re-surged earlier this year, I received both direct and indirect threats from people at this company to not discuss my disappointments with the company's response openly or take actions to publicly push for change. Instead, the company created a mysterious email list (that has not been explained in slightly more detail) to send any complaints or suggestions for improvement and that was the only acceptable to voice concern. The same has now happened with concerns over the company's push to return 10,000 employees back to campus. You are expected to only email a particular list with concerns and you risk being demoted if you push back or escalate your concerns too far. All of the parts of the culture that I previously appreciated are now being touted at employees as upper management silences dissenting opinions in whatever way they see fit this week. We are told to share feedback - but no, only to an email list that you may or may not get a response from. We are told to collaborate and serendipitously work with others - but no, we don't trust that can happen virtually. We are told to support decisions once they are made - but no, you don't get to hear details about how decisions you disagree with were made. Overall, this company has a lot of things I have enjoyed over the years. However, the culture is strong and in the worst way possible right now souring everything I previously found positive.

1.0
Aug 18, 2018

Overworked, Underpaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will be "Wisconsin Rich" (whatever that means).

Cons

The company culture is absurd. It's all about "geek chic", but it is not genuine. Your TL doesn't care about your workload or support, only about getting you certified as it leads to a bonus for them. TLs also have no support in management training, they have no people skills, and are some of the worst managers I have ever encountered. You're paid a decent amount for straight out of college. This amount, however, only makes you "Wisconsin Rich." Literally during the interview when I was offered the job, HR told me that the amount was lower than the company's counterparts because Epic is located in rural Wisconsin. This makes no sense though as Verona and Madison cost of living is rising because of Epic money being infused in their economies. The turnover rate is ridiculous, but they pretend it isn't as high as you see for yourself. Also, when you leave Wisconsin to go on a vacation: money is money. The hours and travel you have to put in, and are demanded you put in, leave no time for family or a social life. When traveling everyone works at hospital all day, then has a quick dinner and returns to the hotel to work until 1am, rinse and repeat until you leave straight from hospital to the airport. Only to get home after 11pm, and return to work for a 8am team meeting the next morning. Burnout is real, and it happens so quick. There has yet to be a team on go-live that has been with the customer since the beginning; it doesn't happen, EVER. I saw my male counterpart break down crying because he was so stressed, exhausted, and had no support; he'd been at the company for almost 3 years and admitted it doesn't get better. I resigned shortly after this instance. It's not worth it. Run, do not walk, away from this company. I promise you will regret accepting this job.

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