Epic reviews

3.3

52% would recommend to a friend

(6,056 total reviews)
avatar

Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,056 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 4, 2010
Recommend
CEO approval
Business Outlook

Pros

- Great benefit package, insurance is cheap and covers everything - Good pay, especially for fresh grads - Really nice campus with unique design - Subsidized food (very cheap and healthy)

Cons

- Working here basically means no future. The company uses Cache and VB which have absolutely no marketing value and career advancement. Therefore, it's really hard to find a different job after working here for a while. You might have to put extra efforts by working during the day and keeping your other skills (Java, C/C++,...) updated during the night... oh wait, you might have to work during the night too. - VERY FEW Team Leads have good management/people skills, which is the drawback of having a flat structure. You advance through seniority, not necessary skills so they actually contributed a lot in scaring talents away. If you're lucky, your TLs would be nice, and that probably happens 10% of the time. - Really really old/ancient codes with inconsistencies all over the place. They're like plague and the worst thing is, most people who wrote those codes quit already. Now you're stuck with debugging/fixing it. Also, production codes contain A LOT of bad practices (hardcoding, memory leaks, poor documentation...). Cache is so old comments still affect performances (causes NoOp code) so good luck finding documentation when debugging it. - The company has not clear vision of the future. Projects to satisfy customers move forward quickly while projects to move to .NET got suspended for 3 years straight. New features are written in old code, which increases the codebase everyday and makes transitions impossible. - The CEO regularly badmouths competitors and use twisted statistics to convince employees they're working for the best company in the world. She also keeps comparing Epic (merely $600M in revenue) to Google, Microsoft and Facebook... Epic's far from it. - If you piss off a customer, even a nurse, you're done. But go-lives are required so good luck. - Training environment is messed up, badly. Testing here is also done very poorly, that's why the company needs like 6 months to stabilize a version and they promise to deliver new version every year.

1.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

The company makes money hand over fist and produces a great product. Working at Epic, you know you're making the world a better place - assisting in better diagnoses, cutting down on medical errors.

Cons

Non-software employees were treated poorly. The President of the company is a lucky flake. She stumbled onto a great idea and is successful despite her significant shortcomings. It made me cringe when I heard her decline to maximize her ROI because it made her "feel icky" to charge interest on a payment plan. We wasted millions of dollars on superfluous things in my time there.

1.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pros are the relatively high out of college starting salaries and being able to make friends with those who start at the same time as you. The high(ish) starting salary loses its luster when you realize how much money Epic bills hospitals for your time.

Cons

As I’m sure many other’s have made abundantly clear work life balance at Epic is a joke. Never expect a 40 hour week… Combine that with rankings for raises, little vacation time, minimal sick leave, little to no concern for the mental health of their employees, terrible inclement weather policies (that imply more tenured employees will experience more inclement weather), and the most toxic work culture I’ve ever experienced

Viewing 187 - 189 of 6,056 Reviews

Glassdoor has 6,332 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.