Epic reviews

-Consensus from tenured Application Managers was that everyone was struggling and overworked; hours are more often insane than not (70-80 hours/week), and you're told by team leads to just 'ask for help' but the workload or organizational need is often customer-specific, and no one else on the app team actually has bandwidth or knowledge to actually take anything off your plate. -Revolving door of application coordinators, so as an application manager you have to train and retrain new hires who are getting thrown onto the project with no application/customer knowledge or project management skills. -Especially post-COVID, truly embarrassing approach to work-from-home with an artificial rationale of 'company culture' particularly for a role that pretty much sits on video calls for 9+ hours a day when in office while trying to answer emails in any given 5 minute break between calls -Culture around recovery time is wild--you may work 12 hour shifts on Saturday and Sunday for a go-live (whether volunteer or for your own project), then get 1 day off as 'recovery' -No real growth path for strong application managers other than taking on more internal roles that you don't have time for

Minimal training. If you are applying for a PM (IS internally) you will most likely be staffed early and running client facing meetings within your first month, if not sooner. I have been told by my pervious TL that I need to "work on the weekends to catch up" Note: I typically work 50-55 hours a week. This is the average for IS on the Professional Billing application. There is a culture of glorifying overworking. This is a high stress job with little reward or flexibility. If you like to work remotely, that is not an option for this role. In general at Epic, the more client facing your role is, the more stressful it will be. on the other end of the spectrum, I have many friends who are developers and they have few complains about their jobs.