Epic Program Manager/Implementation Consultant reviews

Employee Happiness Not Prioritized - management knows the business model and they prioritize customer success over employee happiness. Epic could hire more folks and work them less hard by saying no from time to time, but that's not the case. Work/Life Balance - if you work under 50 hours a week, management will give you more to do. There's no way to meaningfully reduce your travel and there's no shortage of work (with a shortage of implementation staff to boot).

Work/Life balance can be rough at Epic -- especially the first couple of years. You're no stranger to the 60 hour work week. It's a tough job, and Epic is growing quickly so there are times where there's too much work to go around and folks get stretched. Epic also suffers from the same syndrome most companies suffer -- that the "all stars" typically get a ton of additional work (or responsibility before they're ready for it) because they're most trusted, but it ends up burning them out.