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Equity LifeStyle Properties

Engaged Employer

Equity LifeStyle Properties reviews

3.3

66% would recommend to a friend

(527 total reviews)
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Marguerite Nader

73% approve of CEO

64% positive business outlook

Equity LifeStyle Properties has an employee rating of 3.3 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity LifeStyle Properties employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

527 reviews
1.0
Jan 30, 2018

Company climate needs to change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people do care.

Cons

See advice to management in letter below

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Equity LifeStyle Properties Response
8y
Thank you for taking the time to share your feedback. It is clear you have a lot of passion for ELS and care deeply about your job. I am sorry to hear that you have experienced frustration as this is certainly not the employee experience to which we strive. Our Property Operations teams are at the core of our business and we continue to focus on improving efficiency and effectiveness by further eliminating redundant work and automating and streamlining processes. Over the past year, we have put many programs in place to improve support for our field team members including an expanded service recognition program, enhanced on-boarding and training programs for Property and Regional Managers, an updated electronic application and new hire paperwork process, and tablet launches to ease guest registration at our campsites. While we certainly made many strides in 2017, we know we are not done evolving; 2018 is shaping up to be rich in resources and improvements. I would encourage you to reach out to our Human Resources team with specific feedback as well as recommendations via email human_resources@equitylifestyle.com. We look forward to hearing from you!
5.0
Jan 28, 2018
Recommend
CEO approval
Business Outlook

Pros

ELS has made drastic improvements to the company culture here. The home offices have improved support to the property level in every aspect. The focus is on the teams and the customers now. On boarding and training is a major focus. Team members are encouraged to take ownership and innovate in regards improving the customer experience. The culture is bottom up now as opposed to top down. Learning and development has done a great job implementing these cultural changes. Now is the time to be with ELS! - All employees receive a free membership to Thousand Trails for quality time off with family.

Cons

Compensation is on the lower end of the median.

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Equity LifeStyle Properties Response
8y
We thank you so much for taking time to write this review! We are so happy to hear that you have seen the changes that we are implementing, as we know there are a lot of teams/departments here that are working hard to improve upon our procedures and processes every single day. Our people and culture are extremely important to us! We want them to be able to voice their opinions and also own their piece of els so we can all grow and innovate together. Our L&D team will be ecstatic to hear this feedback as they have been working on a ton of new projects to ensure our changes are being implemented at all levels. We will continue to put focus on property level, as we know that they work extremely hard to provide wonderful customer service a great atmosphere for all of our residents and campers. We also agree, who doesn't want a free camping membership!? If you have anything further you would like to add, please email us at human_resources@equitylifestyle.com. Thank you!
4.0
Jan 26, 2018

Potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Entrepreneurial, housing provided, beautiful setting, growth potential

Cons

salary is not competitive, lack of understanding of front line operations by Corporate partners, Technology challenged

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Equity LifeStyle Properties Response
8y
Thank you for writing this review! We believe that our training and onboarding programs are essential for all of our Corporate, Regional and Property employees and that is why one of our main focuses has been on improving all aspects of the processes. We are working hard to provide a culture where everyone feels like they can grow, be challenged on a daily basis and be apart of a larger els community. We will ensure to provide your feedback to all of the appropriate teams. If you have anything further you would like to add, please email us at human_resources@equitylifestyle.com. Thank you!
Viewing 343 - 345 of 527 Reviews

Glassdoor has 560 Equity LifeStyle Properties reviews submitted anonymously by Equity LifeStyle Properties employees. Read employee reviews and ratings on Glassdoor to decide if Equity LifeStyle Properties is right for you.