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      Exeter Finance

      Engaged Employer

      Exeter Finance reviews

      3.7

      61% would recommend to a friend

      (422 total reviews)
      avatar

      Jason Grubb

      81% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Exeter Finance has an employee rating of 3.7 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exeter Finance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      422 reviews
      2.0
      Jun 20, 2023

      GET IT TOGETHER

      Loss mitigation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      30 minute breaks , & 1 hour lunch. Good pay after you’ve been there after 2 years.

      Cons

      I truly loved this company. Have been here going on 3 years now. It has done nothing but go down hill. The department I work in now is a HOT MESS!! Managers barley respond when you need help. They take meetings and pull every manager off phones where agents go 1 hour plus with NO HELP. If you go over break for any reason even if you have internet issuesWITH PROOF you still have to put PTO in even showing proof they just won’t write you up but they do not pay you for that even though YOU ARE REQUIRED TO WORK AT HOME. Going into the job it was not to be fully remote and now you have NO CHOICE BUT TO BE REMOTE. They do not have any mental health for employees but give a mental health line for customers?? WHAT ABOUT YOUR AGENTS? YOURE AGENTS KEEP YOU IN BUSINESS. Remember that. We do surveys but a manager can still talk about it with the team even if it’s bad stuff about the manager.

      avatar
      Exeter Finance Response
      3y
      Thank you for providing such detailed feedback. We aim to provide employees with the tools they need to maintain a healthy work-life balance. We encourage any employee who is struggling with stress or mental health to utilize our extensive mental health resources. One option is our Employee Assistance Program, which is available 24/7/365. Although our Operations roles are considered remote, we welcome any employee to speak to their manager if coming into the corporate office is better suited for their needs. We’re grateful for your dedication to your role, your team and to the company, and we encourage you to reach out to your HR Business Partner through email to address any outstanding concerns.
      3.0
      May 24, 2023

      I only lasted 4 month before looking elsewhere

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive Pay Good Training Program

      Cons

      High Deductible Benifit Plans Not to fond of senior management Offered a certain pay during interview and offer letter was less

      avatar
      Exeter Finance Response
      3y
      While we’re thrilled to hear that you enjoyed Exeter’s training programs, we’re sorry to hear that you were unhappy with our Compensation and Benefits offerings. Our Benefits team works hard to regularly evaluate our offerings and to minimize employee costs. Currently, we offer three medical plans with varying deductible rates. If you would like to share more specific feedback about the confusion around your compensation, please reach out to HR@exeterfinance.com. We are always eager to improve our processes. We appreciate your feedback, and we wish you the best of luck on your future endeavors.
      5.0
      Apr 10, 2023

      Definitely recommend

      Vp- human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee centric organization that takes care of their team members.

      Cons

      The only con was having the main locations all in Texas, and that was all Covid related.

      Viewing 106 - 108 of 422 Reviews
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      ReviewsExeter Finance reviews

      Glassdoor has 439 Exeter Finance reviews submitted anonymously by Exeter Finance employees. Read employee reviews and ratings on Glassdoor to decide if Exeter Finance is right for you.